Returns and refunds

All sales are final. Due to hygiene and safety reasons, we do not accept returns or exchanges on cosmetic products.

Damaged or Incorrect Item

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery at [email protected]

Please include:

• Order number
• Clear photos of the item(s) and packaging

Once reviewed and approved, we will arrange a replacement or store credit at our discretion.

Questions

For questions regarding your order, please contact [email protected] Please allow 24–48 business hours for a response.

Final Sale Acknowledgement
By placing an order with ChristyJ Cosmetix, you acknowledge and agree to this Returns & Refunds Policy.

Allergy & Sensitivity Disclaimer

ChristyJ Cosmetix products are intended for external use only. While we strive to use high-quality ingredients, individual sensitivities and allergic reactions may occur.

Before using any product, we strongly recommend reviewing the full ingredient list and performing a patch test on a small area of skin. Discontinue use immediately if irritation, redness, or discomfort occurs.

ChristyJ Cosmetix is not responsible for allergic reactions, sensitivities, or adverse effects resulting from product use. By purchasing from our website, you acknowledge and accept this risk.

If you have known allergies or sensitive skin, please consult a medical professional prior to use.